Privacy Policy

1. Introduction

NeutralDataConcourse ("we," "our," or "us") is devoted to preserving your privacy. This Privacy Policy elaborates how your information is collected, utilized, disclosed, and protected when you browse our website neutraldataconcourse.sbs or engage with our yacht charter services.

Using our services indicates your acceptance of the data practices described in this document. This policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal information is information that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our site
• Take part in surveys or marketing promotions

Such information may encompass:

• Your name and contact details (email, telephone number, physical address)
• Transaction details (handled securely by external payment providers)
• Preferences and specifications for the charter
• Details for contacting someone in emergencies
• Any disclosed dietary needs or health-related information (if applicable)

2.2 Information Collected Automatically

We automatically collect some data concerning your device and browsing behavior when you visit our site:

• IP address and geolocation data
• Type and version of your web browser
• Webpages you visited and duration of your stay on our site
• Source websites
• Device details (make, screen size, etc.)

2.3 Cookies and Similar Technologies

Our website employs cookies and comparable tracking technologies to enhance your online experience. This involves using these technologies to:

• Store your preferences
• Study website interactions and performance
• Offer tailored content
• Refine our offerings

You can manage your cookie settings via your browser or our consent banner for cookies.

3. Usage of Your Data

The data we accumulate is used for diverse purposes:

• Service Provision: To deliver yacht chartering services, manage reservations, and communicate regarding your charter plans
• Client Support: To handle inquiries and offer support
• Transactions: To handle payments and oversee invoicing
• Safety Measures: To maintain operational safety and prevent fraudulent activities
• Promotional Efforts: To send offers and updates (subject to your agreement)
• Website Enhancement: To monitor user behavior and improve site functionality
• Legal Adherence: To comply with the law and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data is neither sold, exchanged, nor leased to third parties. We may divulge your information under these conditions:

4.1 Partner Services

Your details can be shared with reliable service providers collaborating with us to support processes such as: transaction handling, site hosting and upkeep, email outreach, analytics, and performance monitoring, as well as customer service.

4.2 Legal Obligations

Your information might be disclosed if mandated by the law or during legal processes, summonses, emergencies, or to probe potential fraudulent or illegal activities.

4.3 Business Transitions

In situations like mergers, acquisitions, or the sale of company assets, your information could be part of the assets transferred.

5. Protecting Your Data

We apply pertinent technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures consist of encryption, secure servers, controlled access, consistent assessments, and staff education.

Nevertheless, no digital transmission or storage system can be guaranteed to be entirely secure. We cannot assure the infallible security of your details.

6. Retention of Data

We keep your personal information for as long as needed to complete the purposes for which it was gathered or as required by law. Typical retention periods include:

• Charter reservations: 7 years (for taxation/legal reasons)
• Marketing interactions: until you unsubscribe or request deletion
• Analytics data: 26 months
• Client assistance: 3 years since the last communication

7. Your Rights and Preferences

You hold rights such as access, rectification, erasure (subject to legal conditions), data portability, opting out from marketing, and control over cookies. To use these rights, reach out to us using the provided information.

8. Third-Party Services

8.1 Google Analytics

For site usage analysis, we employ Google Analytics. You have the option to opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website contains links to social media platforms which have their unique privacy policies.

8.3 Transaction Processors

We handle payments via third-party transaction processors compliant with PCI DSS standards.

9. International Transfer of Data

We may transfer and process your data in other countries aside from Monaco. We enforce safeguards in line with applicable privacy legislation.

10. Privacy of Minors

Our services are not targeted at individuals under the age of 13, and we do not intentionally collect their information. If you believe we collected such data, contact us without delay.

11. Modifications to This Privacy Policy

This Privacy Policy may undergo modifications to echo changes in our practices or legal requisites. We will inform you by updating the policy on our site, emailing registered users, or through an on-site notification. Continued use after such modifications indicates your agreement.

12. How to Contact Us

For inquiries regarding this Privacy Policy or our data handling procedures, please contact us:

13. Compliance with Google Ads User Consent Policy

We abide by Google Ads user consent regulations. You can modify your cookie and tracking selections anytime via our cookie settings.